Contact us

Please select the option below which relates most closely to the nature of your enquiry. You will then be able to email the specific details of your enquiry to the most appropriate area within Idox.

Subscription enquiries

Request further information about subscribing to any of our products.

Subscription enquiries

Client helpdesk

  • Request help with password
    Please note that password assistance is only provided for Main User accounts. Other users should contact their site Main User for assistance.
  • Request help with search tools
  • Request help with managing your account
  • Request the addition of one of your schemes
  • Enquire about ordered reports not received
  • Report invalid pages/links to the site
  • Enquire about an existing product licence
  • Request more sub-user accounts
  • Arrange an account management visit

Contact our helpdesk